Employees who are in regular contact with client or employee personal information, including:
Customer support and call centre teams
Human resources staff
Health sector administration staff
Financial services sales and administration
Line managers in admin, sales, marketing and HR
Database administrators and document management staff
What previous students say
"Tutor is a very knowledgeable, engaging tutor who ensured that we all had a very good understanding of the material. I very much enjoyed the course – very worthwhile"
"The tutor was energetic and enthusiastic in his presentation and brought the subject to real life, an excellent course."
What you will learn
The syllabus encourages the recognition of data protection legislation as one particular safeguard relating to personal information whilst at the same time recognising the legitimate needs of business and organisations to process such information. The syllabus comprises the following core topics:
1.An overview of current Data Protection Legislation
Rationale for Data Protection and legal frameworks
Definitions, key terms and principles
Data Controller & Data Processor obligations
Enforcement and the role of the Data Protection Commissioner
2.GDPR – An introduction to what needs to be done
GDPR - The key changes
Planning for GDPR - 6 Steps To Heaven
Be better aware of the need for data protection legislation in Ireland
Understand data protection laws
Interpret and apply Ireland's Data Protection Acts and GDPR in your own business environment
This one-day ( Split over 2 Mornings ) introductory-level programme will help you ensure your admin teams are compliant with current legislation and can identify their roles in maintaining GDPR compliancy.