This course is suited for employees who are in regular contact with client or employee personal information, including:
Customer support and call centre
Human resources staff
Health sector administration staff
Financial services sales and administration
Line managers in admin, sales, marketing and HR
Database administrators and document management staff
What previous students say
"Tutor is a very knowledgeable, engaging tutor who ensured that we all had a very good understanding of the material. I very much enjoyed the course – very worthwhile"
"The tutor was energetic and enthusiastic in his presentation and brought the subject to real life, an excellent course."
What you will learn
The syllabus encourages the recognition of data protection legislation as one particular safeguard relating to personal information whilst at the same time recognising the legitimate needs of business and organisations to process such information. The syllabus comprises the following core topics:
Why Data Protection?
Data Controller's Obligations
Regulation and Enforcement
This programme equips you to:
Be fully aware of the need for data protection legislation in Ireland
Understand Ireland's Data Protection laws
Interpret and apply Ireland's Data Protection Acts in your own business environment
This one-day introductory-level programme will help you ensure your organisation is compliant with current legislation and identify the steps you need to take to prepare for the new General Data Protection Regulation (GDPR).