Mark Kane heads up the Information Solutions practice at Mainstream Renewable Power, a global renewable energy group with operations on five continents. Having led Mainstream’s implementation of Microsoft’s Smart Energy Reference Architecture “SERA” and the subsequent transition to Microsoft’s cloud offerings, Mark now leads the organisation’s Digital Transformation journey, with a strong focus on the human side of digital transformation. With over 25 years of industry experience of implementing large-scale international ERP and transformation programs, Mark provides insights on the strategies used at Mainstream to deliver not just tangible business successes from IT investments, but in providing “digital happiness” to a highly diverse, multi-cultural workforce.
“IT’s all about People”
In some organisations, IT service can be perceived as unresponsive, arrogant, restrictive, unhelpful, or as all of the above. At Mainstream Renewable Power, they challenged themselves at the outset to provide IT services that put people first and provide their colleagues with a competitive advantage, by aligning everything with the values of the organisation, the evolving business priorities and the needs of their colleagues. Mark shares insights on how they achieved digital transformation for colleagues across five continents, with IT being seen as a business partner, while adhering to strong architectural principles and maintaining ISO-27001 and ISO-20000 certifications.
REGISTER NOW to attend the itSMF Conference 2018, taking place in Croke Park on 11th September. We are looking forward to a day filled with interesting presentations from local and international IT Service Management experts, as well as plenty of networking opportunities.
Visit www.itsmf.ie/conference to book your place today!
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