Software Asset Management (SAM)Postponed

Transparent licensing is important for every organisation. This course combines software asset management (SAM) with IT service management best practices. This will help an organisation to implement software asset management lifecycle processes and showing how IT Service Management can support SAM lifecycle to create transparent licensing.

Can't see a course date that suits you? Please contact training@ics.ie to find out future dates.

Who should attend

This course is designed for IT professionals with a good understanding of IT asset management. Previous experience in software asset management or the ITIL foundation certificate form a good basis for the course.

What previous attendees say

"The course is highly relevant. Here you are raised far above the general level and are reviewing processes, that can be used in relation to any product portfolios and not just one single area. It is a course I've been looking for a long time and certainly a course that more people can benefit from."

"I was very surprised at how complex license management is and I've got an insight into what I should be aware of in my organization. Both in terms of improvement areas and the risks one faces without the right focus on license management."

What you will learn

  • Best practice in software asset management
  • Understanding the risk, costs, challenges and benefits associated with SAM
  • Understand the different types of licensing methods commonly used by software vendors
  • Identify goals and quantify success
  • Build a comprehensive business case for SAM
  • Develop and communicate the software policy internally
  • Continually assess the effectiveness of policies and procedures
  • Establish and maintain a database of SAM relevant dataFor more information and a full syllabus click here


The SAMS course is based on Software Asset Management best practices and standardisation.

It combines IT Service Management best practice with the Software Asset Management standard (ISO19770).

After taking this course, you will be able to demonstrate an overall understanding of software asset management.

You will be able to implement and manage a SAM programme in your organisational environment.

Non-member rate includes 12 months free membership. We will be in touch with registration details after your place is confirmed.

Can't see a course date that suits you? Please contact training@ics.ie to find out future dates.

Members – book your place at this event for the special price of just €2195.00  €1976

Membership means more than saving on events. You can also network with like-minded professionals, and gain recognition of your experience and expertise. Learn more about membership benefits.

Members' price:



CPD Points:



21st Jan (Tue) to 23rd Jan (Thu)


Begins at 09:00 and ends at 17:00


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